MAEZ insight

Overloaded & Unrestrained

The owner and driver still have a duty of care. They must still ensure that their duty does not impact the lives of the employees, or the public. Even though they are not liable under the Heavy Vehicle National Law.

Executive team reviewing transport risk and Chain of Responsibility assurance data
Executives

Due diligence means knowing whether the safety system is actually working.

Australian consignor reviewing freight documents and Chain of Responsibility controls
Consignors

Proof that freight promises do not create unsafe transport pressure.

Loader in hi-vis PPE checking freight and load restraint in an Australian depot
Loaders

Loading controls need evidence, not assumptions.

Transport operator reviewing fleet compliance records in an Australian control room
Operators

Daily fleet activity has to connect back to duties, controls, and review.

Consignors

Role-based Chain of Responsibility controls, evidence, and SMS expectations.

Consignees

Role-based Chain of Responsibility controls, evidence, and SMS expectations.

Loaders

Role-based Chain of Responsibility controls, evidence, and SMS expectations.

Managers

Role-based Chain of Responsibility controls, evidence, and SMS expectations.

Original MAEZ page graphics

Legacy visuals preserved for this page

MAEZ legacy graphic: Overloaded Unrestrained 1
MAEZ legacy graphic: Overloaded Unrestrained 1
MAEZ legacy graphic: Overloaded Unrestrained 1
MAEZ legacy graphic: Overloaded Unrestrained 1
MAEZ legacy graphic: Overloaded Unrestrained 1
MAEZ legacy graphic: Overloaded Unrestrained 1
MAEZ legacy graphic: Overloaded Unrestrained 1

Overloaded & Unrestrained

The transport industry is really going through a tough time at the moment, people don’t know what to think and liability, or more to the point, legal liability is on everyone’s radar. But! the frustration is that whilst people are trying to do the right thing and lets face it, doing the right things means investing hard earned cash, some transport operators out there just don’t give a damn. To call a business owner out like that is a pretty bold statement. But even if you didn’t know what was your ultimate legal liability, would you still throw a rope over the load? My personal feeling is that any decent, caring road user would! There is much we can say about this picture, and most people are stating the obvious; the driver needs the book thrown at him or her and the operator is a sham. Not to mention the applause of the NSW Police in catching this disgrace out, to enforce the law and in doing so, protecting the other road users. Those other road users would be you and I. So let’s go through the challenges that this particular road user is raising for the rest of us, by making a few assumptions based on the picture evidence we have. To my eye, the vehicle has no load restraint. To my eye, the vehicle is loaded beyond its mass restrictions. (Take special note to how the tops of the pallets flair outwards, by bending the tray of the truck) One good point to make, if you can see the positives mind you, is that the load is unitized to the pallets, which is a good thing, considering the load seems to be some form of loose items and potentially of substantial weight. My 20 years’ experience tells me this vehicle (I feel a Dyna 350 or 400) has a total capacity of approx 3 to 4.5 Gross Vehicle Mass (GVM), so it doesn’t fall within the Heavy Vehicle National Law. It still means though that the capacity of the vehicle is roughly 1.5 to 2 tonne of payload capacity. The pallets at a rough guess, all 8 of them, weigh roughly 650kg each, giving a total load of 4.5 to 6 tonne. BUT! The owner and driver still have a duty of care. They must still ensure that their duty does not impact the lives of the employees or the public even though they are not liable under the Heavy Vehicle National Law. A Western Australian court made a decision that a Harvey Norman Franchisee was to pay a sum of 25% of the total sum, paid by Harvey Norman Corporate to an injured customer because the Franchisee made no attempt to conduct a risk assessment or check the risks involved before “sending its customers into an area, where there was a foreseeable risk of injury which was not insignificant”. The Court noted that “a reasonable store owner” would have conducted a risk assessment . A total sum of $865,000 was awarded in damages and costs, to be paid by the Franchisee Osborne Park Commercial Pty Ltd, who denied any wrongdoing. This goes to demonstrate that if this driver in the pictures herein had of severely injured or killed someone, the consignor may still have been held liable even though they were not necessarily under the jurisdiction of the Heavy Vehicle National Law or responsible for the on-road safety of the goods, while under the care and supervision of the driver. The consignor, in this case, should still have ensured the following; A reasonable check on the vehicle’s total capacity. A reasonable check to ensure that the driver was properly trained to ensure a risk-free transit of the goods. The driver had the restraint required to secure the load safely and that load restraint was to an Australian standard. The driver understood the total mass and that the mass did not overload the vehicles maximum overall capacity of axle mass capacity. The driver could notify someone of potential hazards and could report or refuse the load. Thankfully no one here was hurt, but it could well have been a different story, one which you would have seen on the news at 5 pm and not on our Blog. Thankfully it is on our Blog and no-one this time was killed, significantly injured or the businesses responsible put on trial for a substantial sum, which puts most out of business. Mark Bouris (Known from Mentored) was quoted recently, “Companies go out of business for four main reasons…….”, the fourth was not mitigating risk.

How this connects to MAEZ now

MAEZ helps Australian businesses turn Chain of Responsibility, HVNL, WHS, transport safety, and chartered risk obligations into practical training, advisory, audit, and implementation pathways. Where software is the right next step, CoRGuard at chainresponsibility.au supports the evidence workflow.

Operational message set

Find the gaps. Fix the system. Prove the controls.

MAEZ helps transport operators deal with the compliance risk they already know is there. We help get the Safety Management System in order, protect NHVAS accreditation, reduce fine exposure, and connect training, evidence, and CoRGuard workflows where software is needed.

Find

Identify what is exposed before an auditor or regulator does.

Fix

Build the SMS controls around how the transport business actually runs.

Prove

Use CoRGuard where records, reminders, diaries, audits, and evidence need structure.

Evidence path

From MAEZ advice to a working Safety Management System

Advisory work should leave a practical implementation trail. These examples show how CoRGuard supports records, fatigue and driver diary checks, maintenance, audits, document control, inductions, corrective actions, and evidence review after MAEZ identifies the gaps.

CoRGuard induction completion records for Safety Management System evidence

Training records

Connect training completion from cortraining.com.au to evidence and follow-up.

CoRGuard driver work diary trips register for fatigue review

Driver diary checks

Connect fatigue and driver diary review back to manager visibility.

CoRGuard corrective action monitoring dashboard

Corrective actions

Turn audit findings, hazards and incidents into tracked actions.

Frequently asked questions

Questions people ask about this topic

What is the purpose of Overloaded & Unrestrained?

The owner and driver still have a duty of care. They must still ensure that their duty does not impact the lives of the employees, or the public. Even though they are not liable under the Heavy Vehicle National Law.

Who should read this page?

This page is useful for owner-operators, transport managers, executives, consignors, consignees, loaders, schedulers, contractors, and anyone who influences a heavy vehicle transport task.

What does MAEZ help transport businesses fix?

MAEZ helps Australian transport and supply-chain businesses identify Chain of Responsibility, HVNL, WHS, NHVAS, training, audit, document-control, and Safety Management System gaps, then turn those gaps into practical controls and evidence.

Is Chain of Responsibility training handled on this website?

MAEZ provides the advisory and risk pathway, but Chain of Responsibility training is delivered through cortraining.com.au. Where software is needed, CoRGuard supports the Safety Management System evidence workflow.

How does CoRGuard fit with MAEZ consulting?

MAEZ helps define the risk, obligations, controls, and implementation pathway. CoRGuard is the SaaS Safety Management System platform used when the business needs structured records, reminders, audits, maintenance, driver diary checks, inductions, corrective actions, and evidence reporting.