Legacy page

Your Chain of Responsibility Expert | Matthew's Experience & Approach

Meet Matthew, MAEZ's Chain of Responsibility expert with 20+ years in Australian supply chain management, including senior roles at CSR, Linfox, and Harris Scarfe. Practical CoR advice grounded in real operational experience.

Transport operator reviewing fleet compliance records in an Australian control room
Operators

Daily fleet activity has to connect back to duties, controls, and review.

Executive team reviewing transport risk and Chain of Responsibility assurance data
Executives

Due diligence means knowing whether the safety system is actually working.

Australian consignor reviewing freight documents and Chain of Responsibility controls
Consignors

Proof that freight promises do not create unsafe transport pressure.

Loader in hi-vis PPE checking freight and load restraint in an Australian depot
Loaders

Loading controls need evidence, not assumptions.

Consignors

Role-based Chain of Responsibility controls, evidence, and SMS expectations.

Consignees

Role-based Chain of Responsibility controls, evidence, and SMS expectations.

Loaders

Role-based Chain of Responsibility controls, evidence, and SMS expectations.

Managers

Role-based Chain of Responsibility controls, evidence, and SMS expectations.

Original MAEZ page graphics

Legacy visuals preserved for this page

MAEZ legacy graphic: maezlogowhite 1
MAEZ legacy graphic: maezlogowhite 1
MAEZ legacy graphic: maezlogowhite 1
MAEZ legacy graphic: maezlogowhite 1
MAEZ legacy graphic: maezlogowhite 1
MAEZ legacy graphic: maezlogowhite 1

Who is your Chain of Responsibility expert?

Two decades of supply chain leadership, not just consulting theory

Matthew has over 20 years of Supply Chain Senior Management experience, including serving as the former National Logistics Manager for CSR Monier with a $20 million budget. In that role he held direct responsibility for national Chain of Responsibility, safety system management, logistics strategy, intelligent systems, and process engineering.

His career spans major Australian supply chains including Linfox, Harris Scarfe, CSR, and NEXT (UK), managing logistics budget portfolios worth millions with accountability for CoR and safety outcomes in large businesses.

Matthew holds a Masters in Logistics, Exemplar and Cert IV in Training and Education, combining academic grounding with years of hands-on corporate supply chain management. He brings operational credibility to every advisory engagement — not textbook theory.

What experience shaped the MAEZ approach?

Inside CSR: building CoR systems from the ground up

Whilst Manager of Logistics within CSR, Matthew established the direction and strategies for national Chain of Responsibility compliance — particularly the systems and reporting structures that CoR requires in today's regulatory framework.

His work at CSR included:

  • Leading the design and development of the CoR and Safety Education program
  • Investigating multiple CoR breaches and formulating strategy to mitigate future breaches
  • Writing policy on numerous CoR processes
  • Overseing technology to support sound Chain of Responsibility safety measures
  • Working alongside the National Corporate Safety Team on amendments to CSR's CoR policy, including delivery of the Primary Duty reforms within the organisation

During this period he also managed heavy vehicle investigations and directed CoR programs and reporting, and was genuinely considered the national expert on CoR within CSR.

How does Matthew approach CoR breaches and safety culture?

Understanding human behaviour, not just ticking compliance boxes

Matthew's approach to investigating CoR breaches is grounded in an intent to understand human behaviour. Rather than defaulting to blame, he refocused CSR's philosophy toward cooperation and partnership to enhance outcomes within the business.

Having worked in, or collaboratively engaged with, enforcement agencies and industry alike, he has a real-world understanding of the legal, political, and business expectations acting on the supply chain and transport industries.

Because his expertise comes from years of operational management, he takes pride in recognising each client's unique challenges and devising strategies that address them. The combination of deep legal understanding and practical solutions is central to his approach — he works collaboratively to tailor effective, safe, and compliant systems.

What else does Matthew bring to your business?

Beyond advisory: change management, speaking, and training

Matthew's broader experience includes strategic planning, managing organisational change, and performance measurement. He is regularly sought for public speaking engagements and to facilitate workshops, seminars, and training programs.

He has presented at national forums and seminars on the practical approach, safety philosophies, and performance measurement of Chain of Responsibility. Over the last few years he has brought a simple and genuinely practical leadership style to compliance and safety improvements across more than 50 Australian businesses.

Matthew has become instantly recognisable as the Australian authority on Chain of Responsibility, having built MAEZ from very humble beginnings into a profitable, respected advisory business.

How does this expertise connect to MAEZ today?

From lived experience to practical training, audit, and implementation

MAEZ helps Australian businesses turn Chain of Responsibility, HVNL, WHS, transport safety, and chartered risk obligations into practical training, advisory, audit, and implementation pathways.

If your team needs foundational or role-based CoR education, Chain of Responsibility training is available to help managers, executives, consignors, loaders, and consignees understand their duties and evidence expectations. For executives preparing for upcoming regulatory shifts, the HVNL 2026 changes readiness guide offers a practical starting point.

When you need a structured review of your current controls and evidence, CoR consulting connects Matthew's operational experience to your specific gaps. And where software is the right next step, CoRGuard supports the evidence workflow for records, reminders, audits, and corrective actions.

Ready to put that experience to work? Contact MAEZ to get a practical review of the controls, evidence, training, and SMS gaps that matter most to your operation.

Operational message set

Find the gaps. Fix the system. Prove the controls.

MAEZ helps transport operators deal with the compliance risk they already know is there. We help get the Safety Management System in order, protect NHVAS accreditation, reduce fine exposure, and connect training, evidence, and CoRGuard workflows where software is needed.

Find

Identify what is exposed before an auditor or regulator does.

Fix

Build the SMS controls around how the transport business actually runs.

Prove

Use CoRGuard where records, reminders, diaries, audits, and evidence need structure.

Evidence path

From MAEZ advice to a working Safety Management System

Advisory work should leave a practical implementation trail. These examples show how CoRGuard supports records, fatigue and driver diary checks, maintenance, audits, document control, inductions, corrective actions, and evidence review after MAEZ identifies the gaps.

CoRGuard induction completion records for Safety Management System evidence

Training records

Connect training completion from cortraining.com.au to evidence and follow-up.

CoRGuard driver work diary trips register for fatigue review

Driver diary checks

Connect fatigue and driver diary review back to manager visibility.

CoRGuard corrective action monitoring dashboard

Corrective actions

Turn audit findings, hazards and incidents into tracked actions.

Keep exploring

Related Chain of Responsibility reading

Legacy page

Heavy Vehicle National Law

Heavy Vehicle National Law (or HVNL) The Heavy Vehicle National Law (or HVNL) has like all laws a specific objective, which is; To establish a national scheme for facilitating and regulating the use of heavy vehicles on roads in a way that promotes public safety. Along with managing the impact of heavy vehicles on the

Legacy page

Chain of Responsibility Audit

A Chain of Responsibility (or CoR) Audit, also known as a Chain of Responsibility Audit is a potent and essential tool to ensure transport related safety in your business. An audit is by definition an inspection of something against a set of standards, and we provide that as an outsourced provider. When it comes to [&h

Legacy page

NHVAS Accreditation

Since the 1990’s National Heavy Vehicle Accreditation Scheme (NHVAS) has been known as a alternative compliance scheme. It has since evolved as a formal process for recognising operators who have robust safety and other management systems in place. It is also increasingly being used to show compliance with general duty

Legacy page

Awareness Course

Chain of Responsibility Awareness Course our training Why MAEZ Awareness Courses? On Demand Wherever you are or whatever time it is, imerse yourself into MAEZ Chain of Responsibility awareness courses, whether for individuals or teams, MAEZ can help you today. Fresh Content If the legislation is updated, or if awarenes

Legacy page

Chain of Responsibility Education

Chain of responsibility targeted training Scaleable Team Training How We Contribute to Your COMPLIANCE Why do you train people? When you train people you are giving them the tools to provide you with an outcome. when it comes to Chain of responsibility, you need your people to report issues when they see them. but if [

Legacy page

Audit

[av_tab_container position=’top_tab’ boxed=’border_tabs’ initial=’1′ av_uid=’av-jqvv7w27′] [av_tab title=’Tab 2′ icon_select=’no’ icon=’ue800′ font=’entypo-fontello’ av_uid=’av-12eri’] [/av_tab] [av_tab title=’Tab 1′ icon_select=’no’ icon=’ue800′ font=’entypo-fontello’ av_uid=’av-2e8gum’] [/av_tab] [/av_tab_container]

Frequently asked questions

Questions people ask about this topic

What is the purpose of Your Chain of Responsibility Expert | Matthew's Experience & Approach?

Meet Matthew, MAEZ's Chain of Responsibility expert with 20+ years in Australian supply chain management, including senior roles at CSR, Linfox, and Harris Scarfe. Practical CoR advice grounded in real operational experience.

Who should read this page?

This page is useful for owner-operators, transport managers, executives, consignors, consignees, loaders, schedulers, contractors, and anyone who influences a heavy vehicle transport task.

What does MAEZ help transport businesses fix?

MAEZ helps Australian transport and supply-chain businesses identify Chain of Responsibility, HVNL, WHS, NHVAS, training, audit, document-control, and Safety Management System gaps, then turn those gaps into practical controls and evidence.

Is Chain of Responsibility training handled on this website?

MAEZ provides the advisory and risk pathway, but Chain of Responsibility training is delivered through cortraining.com.au. Where software is needed, CoRGuard supports the Safety Management System evidence workflow.

How does CoRGuard fit with MAEZ consulting?

MAEZ helps define the risk, obligations, controls, and implementation pathway. CoRGuard is the SaaS Safety Management System platform used when the business needs structured records, reminders, audits, maintenance, driver diary checks, inductions, corrective actions, and evidence reporting.